> For the complete documentation index, see [llms.txt](https://pixiestudios.gitbook.io/pixiestudios/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pixiestudios.gitbook.io/pixiestudios/faq/common-issues-and-troubleshooting.md).

# Common Issues & Troubleshooting

***

### [Oraxen / Nexo Character Symbol Issues](#oraxen-nexo-character-symbol-issues)

All Pixie Studios resources are shipped with empty character assignments.

During the first reload or startup, Oraxen or Nexo automatically generates a unique character symbol (`char`) for the texture.

In some cases, the generated symbol may conflict with another texture already used on your server. When this happens, menu backgrounds, icons, or other UI textures may not display correctly.

{% hint style="success" %}

#### Solution

1. Open the texture configuration file.
2. Locate the generated `char` value.
3. Delete the entire `char` line.
4. Reload or restart Oraxen / Nexo.
5. Allow the plugin to generate a new character symbol.
   {% endhint %}

<figure><img src="/files/a5fodGeDanbwh8RMr5x0" alt=""><figcaption></figcaption></figure>

If the texture is still not displayed correctly, repeat the process until a non-conflicting symbol is generated.

This is a common limitation of resource pack character-based systems and is not caused by the GUI configuration itself.

***

### [Oraxen / Nexo Asset Conflicts](#oraxen-nexo-asset-conflicts)

Some Pixie Studios resources share identical UI assets such as coin icons, mouse click indicators, buttons, and other interface elements.

When installing multiple resources together, Oraxen or Nexo may attempt to register the same asset multiple times, which can cause certain icons to disappear or fail to load correctly.

{% hint style="success" %}

#### Solution

Locate the duplicated asset inside your installed resource configurations and keep only one copy of it.

For example, if both resources contain the same `pixiestudios_icon_left_click` or `pixiestudios_coins` asset, remove the duplicate entry from one resource and leave it registered only once.

The asset can remain in any resource of your choice as long as it is not registered multiple times.
{% endhint %}

<figure><img src="/files/eCxUS8j158g37Tz5mypK" alt=""><figcaption></figcaption></figure>

***

### [Need Help?](#need-help)

If you were unable to solve the issue using the instructions above, feel free to contact us through our [Discord](https://discord.com/invite/3MEDmn7gnK) server.

{% hint style="info" %}

#### Before Opening a Support Ticket

Please include:

* The resource name you are using
* The plugin version
* Screenshots of the issue
* Any console errors (if available)
  {% endhint %}

Open a support ticket in our [Discord](https://discord.com/invite/3MEDmn7gnK) server and explain the problem in as much detail as possible.

<a href="https://discord.com/invite/3MEDmn7gnK" class="button secondary" data-icon="rocket-launch">    Discord Server</a>

{% embed url="<https://youtu.be/ciMkbc4vTF8>" %}

***


---

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